Continuous Engagement and the Independent Resort
Many articles in the hospitality industry tout the importance of customer engagement, hotel chains, airlines and especially retail,...
The Hotel Standards Trap
I read an article the other day that reported on a talk given by Ms. Niki Leondakis, CEO of Two Roads Hospitality’s Hotels and Resorts...
Welcome To The SCG Blog!
Thank you for visiting our blog. In this space we will try to engage our readers with interesting commentary from our team as well as...